Some common questions our customers ask
What is your turnaround time?
The standard turnaround time for a "Crash Test App" is 20 working days. Each additional feature associated with the same project takes 1-5 working days, depending on the complexity and specifications of the project.
We start work on the project only after all details are crystal clear between the client and the project manager.
Can you sign our NDA?
We guarantee that information about your company and project will not become public. Please check our NDA policy. If it is absolutely necessary for you to have your NDA documents signed; you are welcome to send them over.
We will check the documents and let you know whether we can sign them and proceed.
What programming language will be used for the "Crash test App"?
The server side is programmed in PHP. As for the frameworks, we will use AngularJS for the client-side and Symfony2 for the server-side.
Do you support the "Crash test App" on an ongoing basis after its creation?
Yes, we provide theme support for 15 days after its delivery for free.
When the 15 days are up, we are happy to support our products on a paid basis upon your request.
Will I be provided with the source code of my "Crash Test App" to improve it?
In order to maintain the low prices policy, the basic "Crash Test App" doesn't include the delivery of the source code, but you can get it through an additional fee of 1.000€.
Please check our source
Who will host the site? How reliable is this host?
The host is located in Madrid and we will take of it. It’s very reliable, but any little downtime that may occur (very rare) shouldn’t be an issue.
Our hosting provider has its own backup mechanism. Anyway you will be able to get the data whenever you want from the admin site.
What kind of payments do you accept?
We offer various methods of payment: 1. Directly with your credit card. We accept the following cards: Visa and MasterCard. 2. Via PayPal account, if you have one. 3. A bank transfer payment. Please let us know if you are unable to use any of the above- mentioned payment methods.
Also, we offer our clients a 100% satisfaction guarantee.
Please check our refund policy.